Supporting a Small Airline Catering Supplier to Meet World-Class Standards

This small business supplies high quality meals to a major international airline. Struggling to meet the airline’s food safety standards, they approached NSF to help them put in place the measures to improve their safety and quality practices. NSF already works with the airline delivering their audit programme and has a detailed understanding of the standards requirements.

One of our consultants worked with their team to successfully implement improved policies, procedures and practices, by reviewing and developing their documentation, conducting a programme of audits, and providing training and technical support. The result is that the caterer passed a re-audit with flying colours and regained their contract with the airline.

With our support, the company has subsequently gained SALSA accreditation and we still work with them two days per month to maintain the current standards and help them achieve a new technical standard introduced by their client.